The Impact of COVID-19 on Patient Engagement Expectations

Survey insights reveal post-COVID patient preferences and new opportunities for health systems to connect.

Many doctors and health systems in the U.S. struggled to meet patients’ communication expectations during the COVID-19 outbreak. As a result, patients are re-examining relationships with their doctors and prioritizing responsiveness.

Access the report to learn about:

  • Patients’ rising expectations
  • Impact of insufficient communication
  • Strategic patient engagement plans
  • Increasing revenue and loyalty via proactive 1:1 dialogue



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“Doctors and health systems can learn strategies from consumer-facing brands for engaging consumers and driving action.”

CEO & Founder, Actium Health

Partnering with leading health systems